Peak Form Customer care policy

Welcome to Peak Form! We are committed to providing you with exceptional service and support. Our customer care policies are designed to ensure your satisfaction and confidence in shopping with us.

1. Return & Exchange Policy:

Returns: If you are not completely satisfied with your purchase, you can return items within 30 days of receipt for a full refund. Items must be unworn, unwashed, and in their original packaging with tags attached.

Exchanges: We offer free exchanges for a different size within 30 days of receipt. Items must be unworn, unwashed, and in their original packaging with tags attached.

The Customer is responsible for the return shipping cost unless the item was defective or incorrect.

Once the item is recieved and inspected, we will process the exchange and ship the item.

How to Return or Exchange: Please contact our customer care team at PeakFormOfficial@gmail.com or +971545335993 to initiate a return or exchange. We will provide you with a return shipping label and instructions.

2. Shipping Policy:

Processing Time: Orders are processed and shipped within 2-4 business days.

Shipping Options: We offer standard and expedited shipping options. Delivery times and costs will be calculated at checkout based on your location.

International Shipping: We ship internationally. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer.

3. Order Tracking:

Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your order on our website or through the carrier's website.

4. Payment Methods:

We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options.

5. Product Quality Guarantee:

We stand by the quality of our products. If you receive a defective item, please contact us within 14 days of receipt for a replacement or refund.

6. Privacy Policy:

Your privacy is important to us. We are committed to protecting your personal information. Please review our Privacy Policy for details on how we collect, use, and safeguard your data.

7. Customer Support:

Our customer care team is here to assist you. If you have any questions or concerns, please contact us at PeakFormOfficial@gmail.com or +971545335993. We strive to respond to all inquiries within 24 hours.

8. Feedback & Suggestions:

We value your feedback and suggestions. Please share your thoughts with us to help us improve our products and services.

Thank you for choosing Peak Form. We are dedicated to helping you reach your peak performance with simplicity and style.